Storefront best practices
Video coming soon.
What you'll do: Learn the habits that turn views into sales and repeat customers.
The top habits of successful Masio sellers
- Reply fast. Aim for under 1 hour during opening hours. Your response time shows on your profile.
- Keep listings fresh. Mark items Sold within 24 hours. Update prices and photos when stock changes.
- Be clear before payment. Confirm price, condition, delivery fee and pickup point in chat.
- Stay safe. Confirm money is in *your* account before handing over items. Don't trust screenshots. Seller safety
- Earn honest reviews. After a good sale, say: "If you're happy, please leave a review on Masio." Never buy or swap reviews.
- Reply to reviews, especially the bad ones, politely and with a fix.
- Add new stock weekly. Regular new listings keep you in "Recently added".
Pro tip: Save quick replies in your phone for common questions (price, location, delivery). Fast and consistent wins.
Your task: ☐ Turn on chat notifications, and save 3 quick replies.