1. Introduction
This Acceptable Use Policy sets out the rules for using Masio Market. It applies to all users, including buyers, sellers and visitors.
Acceptable Use Policy
This Acceptable Use Policy explains what is and is not allowed when using Masio Market. These rules help protect buyers, sellers, businesses and the wider marketplace community.
Effective DateMay 25, 2024
Last UpdatedMay 25, 2024
2. Following the Law
You must use Masio Market in compliance with all applicable laws and regulations in Ghana and any other laws that apply to you.
3. Prohibited Listings
Certain items and services are not allowed. This section outlines prohibited and restricted products and services.
4. Counterfeit and Stolen Goods
Listing, selling or promoting counterfeit, replica or stolen goods is strictly prohibited and may result in account suspension and legal action.
5. Fraud and Misrepresentation
You may not engage in fraud, deceit or misrepresentation, including false claims about products, services or your business.
6. Intellectual Property
You may not use content, trademarks or intellectual property you do not own or have permission to use.
Read the full policy
7. User Conduct
Treat other users respectfully and do not threaten, harass, discriminate or exploit anyone.
8. Communication Standards
Messages must be lawful, relevant, respectful and free from abusive or deceptive content.
9. Spam and Platform Abuse
Do not send spam, scrape data, overload services or bypass platform controls.
10. Business Verification Misuse
Verification badges and business details must not be falsified or misrepresented.
11. Marketplace Manipulation
Do not manipulate rankings, reviews, prices or engagement signals.
12. Safety and Security
Do not compromise accounts, data, platform security or user safety.
13. Enforcement
Masio may remove content, restrict features or suspend accounts when this policy is breached.
14. Appeals
Where available, you may request a review of an enforcement decision.
15. Changes to This Policy
We may update this policy and publish the revised effective date.
16. Contact Us
Contact support to ask about this policy or report a concern.