Privacy Policy

At Masio Market, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website, mobile app, and services.

Effective DateMay 25, 2024

Last UpdatedMay 25, 2024

A privacy shield and lock in a calm office setting

1. Information We Collect

We collect information you provide directly to us, information we collect automatically, and information from other sources.

Information you provide: name, email address, phone number, business information, payment details, profile information, listings and messages.
Information collected automatically: device information, IP address, browser type, usage data, pages visited, time spent and cookies.
Information from other sources: payment providers, verification partners and other trusted third parties.

2. How We Use Your Information

We use the information we collect to:

Provide, operate and improve Masio Market and our services.
Create and manage your account and listings.
Process payments, prevent fraud and communicate with you.
Personalize your experience and comply with legal obligations.

3. How We Share Your Information

We may share your information in the following circumstances:

With service providers who help us operate our platform.
With other users as needed to facilitate transactions.
To comply with legal obligations or protect rights and safety.

4. Your Choices and Controls

You have choices about how your information is used and shared.

Update your account information and communication preferences.
Manage cookies through your browser settings.
Opt out of marketing communications at any time.

Read full policy

5. Cookies and Similar Technologies

We use cookies to keep Masio secure, remember choices, understand performance and improve relevant experiences.

6. Data Security

We use administrative, technical and physical safeguards designed to protect your personal information.

7. Data Retention

We keep information only as long as needed for the purposes in this policy and legal obligations.

8. Children’s Privacy

Masio Market is not directed to children under 18.

9. International Transfers

Where information is processed outside Ghana, we use appropriate safeguards.

10. Your Rights

Subject to law, you may request access, correction, deletion or a copy of your information.

11. Changes to This Policy

We may update this policy and will post the revised effective date.

12. Contact Us

Contact Masio support with questions or privacy requests.

1. Information We Collect

We collect information you provide directly to us, information we collect automatically, and information from other sources.

Information you provide: name, email address, phone number, business information, payment details, profile information, listings and messages.

Information collected automatically: device information, IP address, browser type, usage data, pages visited, time spent and cookies.

Information from other sources: payment providers, verification partners and other trusted third parties.