Selling on Masio Market
Find answers about posting listings, managing enquiries, promoting your products and services, following marketplace rules and building trust with buyers on Masio Market.
1. Getting Ready to SellLearn who can sell, what you can sell and how to prepare your account or storefront for success.5 questions
Who can sell on Masio?
What information do I need?
Which products are allowed?
Do I need a storefront?
How do I build buyer trust?
2. Creating ListingsStep-by-step guidance on posting your first listing, writing great descriptions and adding photos buyers love.7 questions
How do I post an ad?
What makes a strong title?
How many photos should I use?
How do I choose a category?
How do I set a price?
Can I save a draft?
When will my ad go live?
3. Managing ListingsEdit, renew, deactivate or delete listings, update prices and mark items as sold or unavailable.7 questions
How do I edit a listing?
How do I renew an ad?
Can I pause a listing?
How do I mark an item sold?
How do I change the price?
Why is my listing under review?
How do I delete a listing?
4. Buyers & EnquiriesHow buyers contact you, best practices for responding, negotiating and handling multiple enquiries.6 questions
Where do messages appear?
How quickly should I reply?
How should I negotiate?
How do I block abuse?
Can I share contact details?
How do I report suspicious activity?
5. Selling SuccessfullyTips to attract more buyers, price products, promote listings and build trust and reputation.6 questions
How do I improve visibility?
What photos perform best?
How should I price products?
How do promoted ads work?
How do reviews help?
How do I become verified?
6. Listing Rules & ProblemsUnderstand what you can’t sell, why listings may be removed and how to report issues.6 questions
What items are prohibited?
Why was my ad rejected?
Can I appeal?
How do I report copying?
What counts as misleading?
Where are marketplace rules?
7. Fees & Seller SupportLearn about listing fees, promotions, payments and where to get help when you need it.5 questions
Is posting free?
What are promotion fees?
How do packages work?
How do I contact support?
Where can I view payments?
Still need help?
Contact our support team and we'll get back to you.